Dear valuable clients,

Some of you may already have noticed it, but today we have added a new, exciting feature to our cPanel - R1Soft Backups. With this addon you are able to restore files directly from your control panel without any intervention from our support team. If you accidentally delete a file, you can easily restore it from one of the latest recovery points. The server backups are always at your fingertips!

Backups are created nightly and retained for 10 days. This service is provided free of charge, as a courtesy to our clients.

Customers' that already have had their accounts migrated to the new server platform can now access the R1Soft Restore Backups feature in their cPanels.



Once you click on the R1Soft Restore Backups you will be taken to the user interface where you will see the available recovery points. By clicking on the Browse icon you can restore selected files or directories, or you may even restore your complete account. Backups can be restored directly to the server, or you may download a ZIP/TAR archive to your computer.

Dear all,

With the migration to our new servers, we are offering PHP 5.4 as default. Some users have reported a few problems and compatibility issues with their scripts, and we have therefore decided to offer PHP 5.3 as a side-by-side alternative.

PHP 5.4 is a more recent release and the recommended choice for most users, but if you experience any issues with your scripts you may enable PHP 5.3 mode.

To enable PHP 5.3 for your site, add an .htaccess file to your script directory (public_html or a sub directory) with the following line of code:

This will force all .php scripts in that directory and any subdirectories to be served by PHP 5.3.

As always; if you have any questions or problems, please do not hesitate to contact our support team!

Our new CloudLinux/LiteSpeed-powered hosting platform has been featured in the press.

"ProperHost recently upgraded its Magento hosting infrastructure by developing a new technology platform running on LiteSpeed Enterprise and CloudLinux. The upgrade is mainly to improve performance of the server, as well as add stability and security features. By adopting the CloudLinux service, ProperHost has already experienced noticeable impact on stability, load times and customer experience."

Read the full story here

Read the official press release here

We are pleased to announce that we have just launched a significant upgrade to our Magento hosting and reseller packages. As part of the release of our new CloudLinux/SSD powered hosting platform, the old plans have been replaced in favor of brand new packages with new features and upgraded specifications. New orders will automatically be provisioned on the new platform.

Check out the new plans available now:

http://www.properhost.com/magento-hosting
http://www.properhost.com/magento-hosting-plans
http://www.properhost.com/magento-reseller-hosting

Also make sure to read our article on CloudLinux and the new LVE (Lightweight Virtual Environment) kernel technology.

We would like to announce that as part of the upgrade to our hosting platform, we will discontinue support for PHP 5.2. End-of-Life (EOL) for the PHP 5.2 branch was Jan 6, 2011, and it is no longer being maintained or updated: http://php.net/eol.php

For a long time we have been offering PHP 5.2 for backwards compatibility, but as it may expose security vulnerabilities and bugs that have been fixed in more recent versions of PHP it is now time to upgrade. The installed version of PHP on our new servers is 5.4.

This upgrade will not cause any problems for the majority of web sites, but some older scripts and applications such as Magento versions before 1.4 will have to be upgraded. A guide for migrating from PHP 5.2 to 5.3 is available here: http://www.php.net/migration53

For Magento, there are a few workarounds available, but we strongly encourage your to upgrade as important bugs and security issues may have been fixed in more recent versions.

You will find a tutorial on how to make Magento compatible with PHP 5.3 in our Knowledgebase:
https://www.properhost.com/members/knowledgebase.php?action=displayarticle&id=22

This should only be a temporary solution and you should upgrade Magento as soon as possible to avoid any problems. If you need assistance with the upgrade, we offer a professional Magento Upgrade Service for only $125 per store. Contact our support team for more information.