Scheduled Maintenance Saturday Night October 11th, 2008

Dear Valued Customer,

We have been notified by our Data Center of an upcoming scheduled maintenance which has the potential to affect our Magento hosting servers.

Below is the maintenance notice in its entirety:

"This email is to notify everyone of a network maintenance window from 12:00 to 4:00 AM EST Sunday, October 12th. The window is to upgrade one of our distribution switches. Although this maintenance is limited to one distribution switch, it has the potential to affect all customers so we are notifying everyone. We are allowing four hours for the maintenance, but the actual downtime should be much less if the upgrade goes smoothly. We are aiming for as little downtime as possible, however as the maintenance will include potential replacement of all blades on the switch we are stretching for a much larger window. Please be advised of this scheduled maintenance window and allow for adequate time to pass before opening up any support tickets during this maintenance window. We thank you in advance for your time and understanding in this matter."

We expect that the maintenance procedure will be carried out smoothly with minimum interruption in service.

Thank you for your understanding.

If you have any questions, feel free to contact our support team.